Graded and refurbished are different. We explain which one you are buying, clearly describe the individual condition and check appliances before delivery.
Checking process
Checked before advertising and before delivery.
Refurbished, graded and ex-display appliances are checked before being advertised and checked again before delivery. Washing machines go through programme checks, including a hot cleaning wash and a rinse-and-spin cycle during final preparation.
Professionally cleaned
The same care from appliance to environment.
The same team member shown visiting the tree-planting area is pictured steam cleaning a washing machine. Appliances are cleaned internally and externally, including final preparation before delivery.
Final preparation
Cleaned, checked and clearly described.
Appliances are steam cleaned where suitable as part of the final preparation process, using appropriate cleaning equipment and products. The appliance type, graded or refurbished condition, warranty and any important cosmetic details are confirmed for the chosen item.
Graded
Usually new, ex-display, unboxed or an inspected return. It may have cosmetic marks or replacement packaging.
Refurbished
Previously used, then checked, cleaned and prepared for resale. It may show signs of previous use.
Warranty
For domestic use, Like New currently provides 180 days on graded appliances and 120 days on refurbished appliances. Commercial or non-domestic use, including HMOs, horse stables and industrial premises, has a one-month contractual warranty. Terms remain subject to the chosen item and intended use.
Like New appliance helperKnows our stock, delivery and service rules
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